Support Ticket

Please fill out this form in full detail. Thank you!

Name: *
Date *
What kind of issues are you experiencing with BookCreative? (Check all that apply) *

As stated in our End Of User Agreement (EULA - link at bottom of each page), we cannot offer refunds, UNLESS there is a non-resolvable technical issue with the software (which is rare), in which case a full refund will be offered –OR– we will provide $200 worth of custom design services by our professional design team, per our discretion. It is very important the customer contacts us with a full, detailed description of the problem as soon as possible, so we can work to resolve the issue within 72 hours. So far, we have always been able to provide a satisfactory solution to any technical issue, and we always strive to maintain integrity and honesty in our services.

Thank you for your patience, we will get back with you very soon!